Customer satisfaction is important to us. Glass Act guarantees that the product components: glass bottle body, glass bottle silicone sleeve, and the glass bottle cap to be free from defects in materials and workmanship. The returns policy does not cover damage resulting from misuse.
If for any reason, you are not satisfied with your purchase, you may return your order within 7 days of delivery for a full refund less shipping fees.
Please submit your order information HERE.
The following will NOT be accepted for returns:
Your orders are dispatched within 2 days of order placement.
You can cancel items or orders that haven't entered the shipping process yet by submitting your order information HERE.